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SHIPPING & RETURNS

Shipping Policy

Return & Exchange Policy

Shipping costs are borne by the customer
 

  • PLN 17 all over Poland - DHL, DPD courier or InPost 
    3-5 business days.

  • PLN 70 within the EU - DPD, DHL courier
    up to 10 working days.

  • Please contact us at hello@yqual.studio if you require shipping outside the EU

The customer has the right to make a refund within 14 calendar days from the date of receipt of the product, without giving any reason.

 

The cost of the return is borne by the customer using the same method as original order payment.

 

Returned products must have a complete set of tags and cannot show any traces of use.

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The return form available here must be delivered back with the returned items or sent via email hello@yqual.studio

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